Shipping + Delivery

At TRENDiLiTY, we strive to ensure that all orders are processed and shipped in a timely and efficient manner. As a wholesale partner, you can expect professional logistics handling and transparent communication throughout the fulfillment process.

1. Order Processing Time

Standard processing time is 2–5 business days from the date of order confirmation. During peak seasons or promotional periods, additional time may be required. Orders placed on weekends or U.S. federal holidays will be processed on the next business day.

2. Shipping Methods & Carriers

We utilize reputable carriers such as UPS, FedEx, and USPS for domestic shipments. Carrier selection is based on shipping destination, package size, and service availability. If you have a preferred shipping account or carrier, please notify us prior to order confirmation.

3. Shipping Charges

Shipping costs are calculated based on package weight, dimensions, and destination. All shipping charges are borne by the customer, unless otherwise agreed upon in writing. A shipping estimate will be provided at the time of invoice.

We do not offer free shipping on wholesale orders unless part of a specific promotion.

4. Delivery Times

Transit times vary depending on the shipping method selected and the delivery address. Typical transit time within the continental U.S. ranges from 1 to 7 business days. Please note that we are not responsible for carrier-related delays once a package has been handed over for shipment.

5. International Shipping

International orders may be accommodated upon request. All applicable customs duties, import taxes, and brokerage fees are the sole responsibility of the customer. We are not liable for shipments held or delayed by customs agencies.

6. Split Shipments & Backorders

We reserve the right to ship partial orders if certain items are out of stock. Any backordered items will be shipped separately once available, unless otherwise requested. Additional shipping fees may apply.

7. Damaged or Lost Shipments

Please inspect all shipments immediately upon receipt. Claims for missing, damaged, or incorrect items must be submitted in writing within 3 business days of delivery. For lost shipments, we will assist in filing claims with the carrier; however, responsibility for final resolution lies with the shipping provider.

8. Delivery Refusals or Undeliverable Packages

Orders returned due to refusal of delivery, incorrect address, or failure to retrieve from the carrier will be subject to additional shipping and restocking fees.

For any special shipping requests, timeline constraints, or logistics coordination, please contact us at ask@trendility.com prior to placing your order.